kCura's "Best In Service" Elite Partner TERIS Attends Relativity Fest
In a continuing effort to remain on top of the cutting edge of technology Shawn Sieck, Executive Vice President, Business Development and eDiscovery Consulting, Sharon Brown, Project Manager, Jake Render, Director of Hosting and Database Services and Annie Chung, Litigation Technology Department Manager TERIS recently returned from the third-annual Relativity Fest 2012 in Chicago. The event featured special speakers and hands-on labs and networking all designed to provide Relativity education in a fast-paced, fun environment.
In 2011 kCura welcomed TERIS into the very elite group of partners who have achieved “Best in Service” status. Established in 2010, the Best in Service program recognizes Relativity partners who do an exemplary job of maintaining a commitment to delivering a great customer experience with Relativity. Partners are evaluated on technical capabilities, volume of data and cases under management, and the strength of their client references.
According to Andrew Sieja, President and CEO of kCura, “It is important to us that Relativity users have a positive experience with the software. The Best in Service program allows us to recognize our partners who provide high-quality support, infrastructure, and product expertise to their customers, and we’re proud to identify TERIS as one of these exceptional partners.”
Shawn Sieck brings more than 10 years of legal technology experience to his role as Executive Vice President, Business Development and eDiscovery Consulting for TERIS. He became a Partner in 2008. Sieck is considered one of the best and most knowledgeable eDiscovery experts in the Litigation Support Services industry. He has created leading-edge solution sets for information governance & eDiscovery for AMLAW 100 and Fortune 500 Companies alike. These have been customized for specific needs and provide clients with repeatable best practices process.
Since 2010, Sharon Brown has been an integral part of the TERIS team. As a Project Manager, she encounters clients who run the gamut – from novices in eDiscovery practices to more sophisticated litigators. In keeping with the TERIS approach, she applies her vast range of experience to deliver at the highest level for each client. She is responsive to their unique needs, whether that’s providing education, meeting tight deadlines, or assisting with options to achieve their criteria.
According to Sharon, “I spent two-and-one-half days broadening my Relativity knowledge, meeting with other users and experts and brought back new tips and insight that will help TERIS continue to provide the best solutions for our clients.”
Jake Render brings over six years of experience to his role as TERIS’ Director of Hosting and Database Services. He has taken TERIS’ Hosting department from supporting one client with 100 GB of data in FYI/Concordance to supporting over 200 clients and over 25 TB of data across four hosting platforms. In addition, Jake developed TERIS’ Best Practices and Standardized Procedures for Hosting Data.
In her eight years in the industry, Annie Chung, Litigation Technology Department Manager has managed all aspects of the litigation support lifecycle, including case assessment, data collections, imaging, processing, hosting, reviews and productions. In addition, Annie has acquired invaluable experience developing technical manuals, leading training sessions for document review teams, determining short and long-term strategies as well as best practices in assisting both corporate and legal clients. Annie has helped TERIS develop strong partnerships with top corporations and firms since 2009. She has served as a Chair and Commissioner for the City of Berkeley.
According to Annie, “Attending Relativity Fest 2012 was a great opportunity to build upon my technical knowledge as a Relativity Certified Administrator, listen to the pain points currently faced by top law firms and understand how the platform can be leveraged to assist them with navigating the challenges inherent in this industry – challenges that are a result of changes in data scope and sizes, production specifications and deadlines. The panels and breakout lab sessions increased my knowledge of how TERIS, as a Relativity Best in Service Partner, can assist clients with maximizing the flexibility of the platform to overcome such challenges and in doing so, help them significantly reduce the costs associated with document review and productions.”
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