4 Considerations When Choosing a eDiscovery Provider

Choosing and remaining confident with an eDiscovery provider is based on trust. Building that trust begins with asking the right questions.

That said, you may not be sure which questions to ask, especially when it comes to security. You’re pursuing a SaaS option so you don’t have to worry about the nitty gritty of security checks and balances yourself, right? The experts are going to do that for you. But that doesn’t mean that some education isn’t in order before you dive into choosing a provider.

Here are a few topics to consider to help get your next conversations with a eDiscovery provider started.

  • Security – How often do you perform penetration tests? Penetration tests, also known as pen tests, are simulated attacks on a system. They are performed by authorized experts to evaluate that system’s security and identify vulnerabilities, making them an important component of a proactive cybersecurity strategy. After all, it’s better to have your own team finding any weak points before an adversary can do it.

  • Availability – Who will have access to my data in your platform? When you’re relying on SaaS, you’re relying on the team behind it keeping your environment up and running. Ask your provider who will have access to what data, and when.

  • processing integrity – Is data in your platform encrypted both in transit (while it’s moving between users and servers) and at rest (when it’s stored in the cloud)?

  • confidentiality / Privacy – How much focus do you put into your compliance credentials? Are they SOC 2 audited?


TERIS, a forward thinking leader in digital forensics, eDiscovery, information governance, cyber security and litigation support.TERIS provides a streamlined suite of services which increase efficiency and lower expenditures during the litigation process. 

TERIS serves corporate and legal clients within the U.S. and internationally.

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