COMPANY

John Hartman — Founder/Principal

With more than 30 years of expertise in the Litigation Support industry, John founded TERIS-Austin in 2003, assembling a team of professionals with diverse specialties and decades of collective experience, all united by a commitment to putting the TERIS client first.

Culture defines every organization, either good or bad," John Hartman reflects—a principle deeply embedded in TERIS’s foundation. The company’s culture centers on the belief that retaining top talent fosters consistency and efficiency, which directly translates into exceptional client satisfaction and loyalty.

This dedication to cultivating a positive and sustainable work environment has yielded remarkable results: an impressive staff turnover rate of less than 2% and a client retention rate that ranks among the highest in the industry. By prioritizing people—both employees and clients—TERIS continues to set the standard for excellence in litigation support.

Robin Smith – Vice President

Robin has worked in the Litigation Support Industry for 20 years. Prior to working on the support side, Robin was a paralegal for 5 years. Robin provides her clients with the most effective means to preserve, collect, process, review and produce defensible data.

Digital Forensics

Digital forensics requires that data handling and analysis be performed only by an experienced professional with appropriate credentials. TERIS' digital forensics experts have the appropriate training, background, and credentials to properly execute any data mining unecessary for the discovery process.

eDiscovery

TERIS provides unparalleled electronic discovery services that help bridge the gap between traditional methods and new technologies. We provide early, in-depth information about your data so that litigation teams can make informed, timely decisions about their case.

Project Management

TERIS has built its stellar reputation in the eDiscovery industry by focusing on three core pillars of strength: People, Process, and Technology. There's no question that having the proper blend of technology and operational processes to guide that technology has been extremely important to TERIS’ striking success.

Consulting

At TERIS, we have helped to define current industry standards in the eDiscovery and Information Governance spaces through a longstanding commitment to hiring and developing thought-leaders and subject matter experts.

Repository Hosting

As an alternative to in-house systems, TERIS simplifies online document management with complete hosting and repository solutions. This approach enhances productivity while providing optimal access to documents even when teams are working remotely.

Document Imaging

TERIS offers complete digital document imaging and coding to translate existing physical documentation into a fully enabled searchable database. Sophisticated imaging systems and traditional page-by-page quality control on every project undertaken by TERIS has helped define new industry-wide standards.

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